4000 Privacy Policy — Your Data Protection
4000 takes the privacy of every user seriously. This Privacy Policy outlines the types of information we collect, how it is used, how we protect it, and your rights as a user.
Effective date: 1 January 2026. This policy applies to all 4000 platform users in Malaysia.
What Information Do We Collect from You?
To deliver a secure, efficient and personalised experience, 4000 collects several categories of information from users who register and use the platform. Below are the main categories of information we collect:
Account Information
During registration, we collect your username, email address, phone number and chosen password. This information is required to verify your identity and allow you to securely access all 4000 account features.
Device and Browser Information
We automatically record technical information including device type, operating system, browser type, IP address, screen resolution and language settings. This data is used to optimise platform display and detect any suspicious activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect the necessary payment details including bank name, account number and transaction information. All financial data is encrypted and processed through secure channels. 4000 does not store full card details in our systems.
Usage Data
We record your platform usage patterns, including pages visited, session duration, games played, login frequency and in-account actions. This data helps us improve the user experience and detect any account anomalies.
How Is Your Information Used?
All information collected by the 4000 platform is used responsibly and only for legitimate purposes. Below are the key ways your data is used:
- Account verification and security — ensures that only the legitimate account owner can access and manage their account
- Financial transaction processing — processing deposits, bets and withdrawals in MYR accurately and securely
- Platform Improvement — analysing usage patterns to improve the platform's interface, speed and functionality
- Service communications — sending important notifications related to your account, transactions, betting results and policy updates
- Legal Compliance — to meet legal and regulatory requirements in force in Malaysia, including fraud prevention
- Customer Support — enabling the 4000 support team to provide accurate and effective assistance when needed
We will not use your information for third-party marketing purposes or sell your personal data to any external company without your explicit consent.
Cookies and Activity Tracking
The 4000 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session cookies — stored temporarily during an active session and deleted once you log out
- Preference cookies — saves your language settings and display preferences for future sessions
- Security cookies — helping detect suspicious activity and protecting your account from unauthorised access
- Analytics cookies — collecting aggregated usage data to help us understand how users interact with the platform
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the 4000 platform.
How Is Your Data Stored and Protected?
The security of user personal data is the top priority of the 4000 platform. We implement a range of technical and administrative measures to keep your data safe at all times.
Data Encryption
All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption. This means your personal information, login credentials and MYR financial transaction data cannot be intercepted or read by unauthorised parties while in transit.
Secure Data Storage
User data is stored on servers protected by firewalls, strict access controls, and continuous security monitoring. Access to user databases is restricted to authorised personnel only and is logged for audit purposes.
Sharing with Third Parties
4000 does not sell or rent your personal data to third parties. Your information may only be shared in the following limited circumstances: when required by law or court order; with trusted payment service providers to process transactions; or with technical service providers bound by strict confidentiality agreements. In all cases, data sharing is limited strictly to what is necessary.
What Are Your Rights as a 4000 User?
As a 4000 platform user in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If any information we hold about you is inaccurate, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal requirements.
To exercise any of the above rights, please contact the 4000 support team by email at [email protected]. We are committed to processing all requests within a reasonable timeframe.
Policy Changes and How to Contact Us
Privacy Policy Updates
4000 reserves the right to update this Privacy Policy at any time to reflect changes in privacy practices, legal requirements, or new platform features. Users will be notified of any significant changes via in-platform notifications or email. The "effective date" at the top of this document will be updated each time a change is made. Continued use of the 4000 platform after any changes constitutes acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to get in touch. The 4000 support team is here to help:
- Email: [email protected]
- Visit the FAQ section for quick answers to common questions about privacy and your account
We are committed to responding to all privacy-related enquiries in a timely manner, with clear and straightforward explanations.
Have a Question About Your Data Privacy?
The 4000 support team is here to help you understand how we protect your personal data. Get in touch with us or visit our FAQ page for more information.